The policy is developed in the context of a complex legislative framework, which places obligations on our company. The policy will enable Crossrail to fulfil its obligations, as well as go beyond the letter of the law in implementing good practice.
Since the publication of the policy in 2005 Crossrail has worked hard to ensure its policy aims and objectives are being met.
Click here to view the Crossrail Inclusivity policy.
Click here to How to find out information about Crossrail
During the route planning and development stage of the project CRL worked together with DfT and TfL to produce an Equality Impact Assessment (EqIA). In developing, agreeing and publishing this report, the DfT acted in compliance with its statutory duties, and met appropriate levels of assessment for the stage of the project.
Copies of all the assessments can be found here:
The EqIA report follows the Race Equality Impact Assessment (REIA) and the Regulatory Impact Assessment (RIA) of the Crossrail Bill, which were published by the DfT at the time of the introduction of the Crossrail Bill into parliament in February 2005. Copies of all the assessments can be found here:
Amendment of Provisions 4 Equality Impact Assessment - August 2007
Amendment of Provisions 1-3 Equality Impact Assessment - February 2007
Summary of Crossrail Disability Impact Assessment - December 2006
Crossrail Equality Impact Assessment - January 2006
Crossrail Race Equality Impact Assessment - December 2005
Inclusive design
Inclusive design affects all aspects of a railway service, existing railway design often excludes certain groups from using it; this could be due to physical barriers (eg steps) or operational issues that make the service difficult or impossible for some people to use.
Some other issues that need to be considered are: public perception of stations and trains, particularly in terms of safety or personal security; staff conduct and attitude; or the built environment around the stations.
The Crossrail Inclusivity Policy states
"The principles of the CRL inclusivity policy are to contribute to the creation of an inclusive transport system."
Crossrail will be a modern inclusive rail service catering for all passengers.
Accessible stations
Crossrail will improve accessibility to key locations on the route.
All newly built Crossrail stations will have marked routes, step-free access, and simple signage and information to ensure that the majority of passengers can move independently through stations.
There will be level access from platform to Crossrail trains in Crossrail's central London underground stations and at Heathrow.
Including the existing stations that Crossrail serves, there will be step-free
access from street level to Crossrail platforms in both directions at 29 out of 37 of its stations.
When interchanging between Crossrail and other services, there will be stepfree access between Crossrail platforms and other National Rail and London Underground services where this is possible, given the constraints of the existing Tube and national rail network.
Accesible trains
Crossrail trains will have dedicated space for wheelchairs. Each carriage will provide both visual and audio information about the train's journey, and a facility to alert and speak to the driver in the event of an emergency. Drivers will also be able to view CCTV images of all carriage interiors.
Secure stations
Crossrail stations will be designed to provide a safe and secure environment with open, well lit, CCTV monitored stations, which will seek to avoid areas where people could hide from view or where packages or parcels could be concealed.
