A number of improvements are being delivered at Harold Wood station in preparation for the new Elizabeth line services. Most of this work is being undertaken by Transport for London (TfL).
COMPLETED IMPROVEMENT WORKS
- The walls, floors, door and windows have all recently been redecorated, making it a more pleasant place to wait for your train
- The waiting room has recently refurbished and new windows have been installed to the south elevation
Network Rail has also refurbished the toilets and provided new, accessible facilities.
ONGOING IMPROVEMENT WORKS
- New station signage, help points, customer information screens and CCTV
- Platform extensions to accommodate the new 200m long Elizabeth line trains, along with platform redecoration and new seating
- Refurbished ticket hall with new ticket gates and ticket machines
- Three new lifts providing step-free access from the street to all platforms
- Waiting room refresh and deep clean works
Network Rail's work to provide step-free access at the station is expected to be complete in summer 2019. Improvements to the ticket hall are expected to be complete by winter 2019.
Until then, access to trains and tickets continues to be via the car park entrance on Station Road only.
Please take care on the extra 32 stairs or take an eastbound train to Brentwood and change there to a westbound train. Alternatively, speak to a member of staff for advice.
During this time, there will be 81 car park spaces available. Season ticket holders and disabled space users can use alternative spaces. Other users may find it easier to use the car park at nearby Brentwood station.
Harold Wood station will be step-free from platform to street by December 2019.
Crossrail has also been working with the London Borough of Havering on proposals for improvements to the area around the station.
ELIZABETH LINE SERVICES FROM HAROLD WOOD
In May 2015, TfL took over the operation of the stopping services from Harold Wood station. New TfL Rail trains are being gradually introduced between Shenfield and Liverpool Street.
When the full route opens, passengers will be able to travel through central London without having to change trains.
At peak times 12 Elizabeth line services an hour will run between Shenfield and central London, calling at all stations. An additional four services an hour will run between Gidea Park and Liverpool Street mainline station, westwards in the morning peak and eastward in the evening peak.
If you have queries about the work taking place please contact Network Rail, which is delivering the Crossrail upgrades:
- Call: 03457 11 41 41
- E-mail: firstname.lastname@example.org