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Accessible stations and trains

Accessible stations and trains

The Crossrail programme will dramatically improve accessibility for passengers along the route.

Stations

All of the stations on the Elizabeth line will be step-free to platform level with simple signage and information to ensure that all passengers can get around the stations quickly and easily.

All the stations in central and southeast London will be fully accessible from street to train. On the surface section of the route, in outer London, Berkshire and Essex, not all stations will have level access from platform to trains. However, these stations will be staffed at all times that the trains are running and better accessibility provision will be in place, including a turn up and go service for anyone needing a ramp to get onto trains.

The Elizabeth line route map shows all interchanges and indicates where step-free access will be provided once the railway opens.

Trains

Elizabeth line trains will have dedicated clearly distinguished priority seats as well as space for wheelchairs.

Each carriage will provide both visual and audio information about the train’s journey, and a facility to alert and speak to the driver in the event of an emergency. Drivers will also be able to view CCTV images of all carriage interiors

Elizabeth line map

Accessible trains

The new Crossrail train fleet will be fully accessible. Crossrail trains will have dedicated clearly distinguished priority seats as well as space for wheelchairs.

Each carriage will provide both visual and audio information about the train’s journey, and a facility to alert and speak to the driver in the event of an emergency. Drivers will also be able to view CCTV images of all carriage interiors.

CROSSRAIL INCLUSIVITY POLICY

The Crossrail Inclusivity Policy addresses the need for inclusion in the planning, design, construction and operation of Crossrail.

The policy is developed in the context of a complex legislative framework, which places obligations on our company. The policy will enable Crossrail to fulfil its obligations, as well as go beyond the letter of the law in implementing good practice.

Since the publication of the policy in 2005 Crossrail has worked hard to ensure its policy aims and objectives are being met.

Download Crossrail Inclusivity Policy

During the route planning and development stage of the project CRL worked together with DfT and TfL to produce an Equality Impact Assessment (EqIA). In developing, agreeing and publishing this report, the DfT acted in compliance with its statutory duties, and met appropriate levels of assessment for the stage of the project.

Equality Impact Assessment Reports

The EqIA report follows the Race Equality Impact Assessment (REIA) and the Regulatory Impact Assessment (RIA) of the Crossrail Bill, which were published by the DfT at the time of the introduction of the Crossrail Bill into parliament in February 2005.

Copies of all the assessments can be found here:

200 metre long trains

Crossrail trains will be over 200 metres long