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Hayes & Harlington station

Hayes & Harlington station

Hayes & Harlington station will benefit from major improvements as part of the plans to introduce the Elizabeth line.

A new, bright, spacious ticket hall will provide a more welcoming environment for passengers and a range of other improvements will be made to the station, including: 

  • A new footbridge with four new lifts to provide step free access to every platform 
  • A new waiting room on platform 4/5
  • Platform extensions and new and replacement canopies 
  • New lighting, customer information screens, station signage, help points and CCTV.

Click here for more information on the plans approved by the Council under the Crossrail Act.

These improvements are being delivered by Network Rail. The platform extensions have now been brought into use.  Part of the canopy has been removed from platform 2/3 and foundations are being installed for the new footbridge.  The focus will next move to the delivery of the new entrance, ticket hall and footbridge.  The station will remain open throughout the improvement works. Network Rail's planned works will deliver the station upgrades at Hayes & Harlington by December 2019 when Elizabeth line services commence from Reading, Maidenhead and Heathrow through central London.

The station is now operated by Transport for London.

Whilst building works at Hayes and Harlington station are taking place, drop off facilities are currently limited to the short-term car parking spaces near the entrance to Station Approach; disabled parking is however available at the station end of the road.  Stopping and parking restrictions in Station Approach are being strictly enforced by a private contractor and it is not possible to pick up or drop off passengers anywhere else along the road. Drop off arrangements for once the new station is built and the Elizabeth Line opens are still being finalised.

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Transport for London has now taken over responsibility for the stopping service between Paddington and Heathrow.

From December 2019, when the full route opens, up to ten Elizabeth line services an hour will allow passengers from Hayes & Harlington to travel to Reading or Heathrow in the west or through the central London tunnels to Essex and southeast London.

Key Journey Times from Hayes & Harlington station


Current journey time (2014)

Elizabeth line journey time

Bond Street

35 mins

20 mins

Liverpool Street

47 mins

27 mins

Canary Wharf

52 mins

34 mins


41 mins

34 mins

Contact us

If you have queries about the work taking place please contact Network Rail, which is delivering the Crossrail upgrades: