Driving the Crossrail Leadership Programme throughout our supply chain
The Crossrail Frontline Leadership Programme is provided for its contractors to help improve the leadership skills of their supervisors. The programme focuses on the competencies required to help them be more effective leaders, ensuring they exhibit the right behaviours.
The Behaviour Influences Behaviour (BiB) initiative is targeted at internal Crossrail leaders and managers to develop the right behaviours and understanding of what influences and motivates both themselves and others to behave in a safe manner. So far, this initiative has included initial awareness training and drama-based roadshows, delivered by an acting group depicting site-based scenarios and dilemmas.
Crossrail continues to assess the effectiveness of contractors’ own behavioural programmes through the Gateway Assessment Scheme. This scheme is designed to drive excellence by promoting the raising of standards and sharing of good practice. It is a vehicle for incentivising, measuring, recognising and celebrating identified health and safety excellence on the Crossrail Project and within the construction industry.
Construction Logistics Leadership
Building a new railway across London, on the scale and complexity of Crossrail, poses an enormous construction logistics and road safety challenge.
The Crossrail approach to construction logistics, safer vehicles, cycle safety and lorry driver training is having a tangible impact on the construction industry. It has been instrumental in the creation of a new Work Related Road Risk (WRRR) standard in 2013 facilitated by Transport for London. The new WRRR standard has been modelled on the world-class initiatives developed and implemented by Crossrail.
The standard is being endorsed and implemented by numerous large public and private sector organisations who are all keen to follow Crossrail’s lead. This direction is a clear example of a Crossrail legacy being captured and implemented across London and beyond before the railway has been completed. Crossrail is also passing on the best practice and lessons learned to other large infrastructure projects, including Thames Tideway Tunnels, High Speed 2, Network Rail and the construction of the new Hinkley Point Power Station.
All Crossrail contracts require the transport operators to be a Bronze Member of the Fleet Operator Recognition Scheme, have all frequent HGV drivers trained on the Crossrail one-day driver training course and fit safety equipment to all vehicles delivering to Crossrail worksites.
The Crossrail Logistics team continuously works in collaboration with all Principal Contractors to check that contract requirements are being met, and that plans are developed for all vehicle movements.
During construction Crossrail will excavate over 7 million tonnes of excavated materials. The amount of this material transported by road has been kept to a minimum through the use of rail and barge.
The modal shift away from road transport has resulted in 85% of excavated materials per tonne per kilometre being transported by rail and barge, significantly reducing the number of tipper lorries on London’s roads.
Compliance checks take place at every worksite on every vehicle and those that are not compliant are turned away from site. Crossrail reviews the safety compliance of the entire project at a contract level and produces monthly scorecards for the senior managers.
The current level of vehicle compliance is running at 99% as reported by Crossrail’s tier one contractors. This remains a testament to the dedication of the teams in Crossrail and its contractors working together to improve road safety.
During 2013, Crossrail was awarded the ‘Brake’ Fleet Award for Safer Vehicles.
Lorry Driver Training
Since November 2009, Crossrail has trained over 9,000 lorry drivers on how to share safely London’s roads with cyclists and other vulnerable road users through its Lorry Driver Training Programme.
The programme was developed with input from stakeholders from the London Cycling Campaign and Cycling Touring Club, and was frequently attended by Crossrail stakeholders, the police and senior managers from Crossrail supply chains.
Crossrail is the first project to mandate that HGVs must have additional safety equipment and driver training to protect cyclists and pedestrians. Thousands of HGVs working on the project have installed more than 20 additional safety items to alert the driver to cyclists and pedestrians and to reduce the risk of serious injury to other road users.
Where vehicles fail safety checks, the driver and the vehicle are suspended. Deliveries to site can only resume once the driver and a senior manager from the company have re-taken the lorry safety course.
Cycle Safety Awareness
Crossrail continues to be innovative through its ‘Exchanging Places’ programme to provide an understanding of the blind spots experienced by lorry drivers and working with police to visit schools to help train the next generation of cyclists in road safety and lorry awareness.
The programme, developed in partnership with the Metropolitan Police Cycle Task Force, developed a course to cover three areas:
- Road safety and sharing London's roads with vulnerable road users;
- Vehicle compliance standards for working on Crossrail; and
- Protective security techniques and awareness.
Crossrail routes and specific hazards were discussed during the course and all drivers are issued with certificates and ID badges once they have completed the course.
In February 2014, Crossrail and the Metropolitan Police joined forces for the London Bike Show and using two HGVs ran continuous Exchanging Places events at the show. This initiative proved very popular, particularly with families attending the show with 852 cyclists visiting the Crossrail stand, many of whom sat in the cab of one of the lorries for a road safety briefing.
Crossrail has also established a Cycle Safety Working Group to provide a regular focus on Communication, Innovation and Education. The monthly meetings attended by Crossrail Directors, staff and contractors are focused on generating new initiatives that could be introduced to further reduce the risks to cyclists in the capital.
Crossrail’s efforts to further improve the safety of vulnerable road users and to influence the wider industry will continue.