Rail service Crossrail will deliver a major new heavy-duty suburban rail service for London and the South-East. It will connect the City, Canary Wharf, the West End and Heathrow Airport to commuter areas east and west of the capital. Train design The new dedicated Crossrail trains will be of the next generation, incorporating advances in technology, be more energy efficient and greener, lighter, quicker, carry more passengers and be more reliable than existing designs today.

Designed for all

Crossrail will be a modern service catering for a wide range of passengers with varied needs.

Accessible stations

Crossrail will improve accessibility to key locations on the route:

  • There will be independent step-free access from street level to Crossrail platforms in both directions at 28 out of 37 of its stations
  • Newly built Crossrail Stations will have marked routes, step-free access, simple signage and information to ensure that the majority of passengers can move independently through stations
  • There will be step-free access between Crossrail platforms and other National Rail and London Underground platforms where this is possible, given the constraints of the existing Tube and national rail network, much of which was built many decades ago.
  • There will be level access from platform to Crossrail trains in Crossrail's central London underground stations and at Heathrow.

Accessible Trains

Crossrail trains will have dedicated space for wheelchairs. Each carriage will provide both visual and audio information about the train's journey, and a facility to alert and speak to the driver in the event of an emergency. Drivers
will also be able to view CCTV images of all carriage interiors.

Secure stations

Crossrail stations will be designed to provide a safe and secure environment with open, well-lit, CCTV monitored stations, and to minimise areas where people could hide from view or where packages or parcels could be concealed.

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