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Consultation and information

Consultation exercises have been carried out at key development stages of the Crossrail project and information has been made available through a range of communication media before and during the Parliamentary phase.

Crossrail carried out extensive stakeholder and public consultation in advance of the Parliamentary process. In 2003 and 2004 over 50 days of exhibitions were held to explain the proposals at over 30 different locations. Over 200,000 invitations were distributed to the properties of residents and businesses along the proposed route.

In addition Crossrail staff attended many meetings with councillors, local residents associations and businesses.

All consultation activities were planned and organised to comply with:

  • the Code of Practice on the Dissemination of Information During Major Infrastructure Developments;
  • the Code of Practice on Access to Government Information;
  • the Cabinet Office Code of Practice on Government Consultations; and
  • the Transport and Works Act (Applications and Objections ProcedureRules) 1999 and the associated Guide to Procedures for Applications.

During the pre-Bill consultation, an independent Referee was appointed to whom consultees could make representations if they felt that the Company had not acted according to the Code of Practice on the Dissemination of Information During Major Infrastructure Developments.

Download Aggregated Consultation Report, September 2005

For more information on Crossrail's ongoing consultation and information programmes during the design and construction phases, please contact the Crossrail Helpdesk.