Cookies on the Crossrail website

We use cookies to ensure we give you the best experience on our website. If you continue, we'll assume that you are happy to receive all cookies on the Crossrail website.

Find out why we use cookies and how to manage your settings.

Romford Station

Romford Station

Crossrail, together with Network Rail and Transport for London (TfL), are working on Romford station to prepare for the start of the Elizabeth line services.

Romford station will benefit from a major station rebuild, with significant upgrades including improvements to the station façade, a better ticket hall and new lifts. Contracts were awarded in September 2019.


  • An improved ticket hall with new entrance and ticket gates
  • Refurbished waiting room and toilets
  • New customer information screens and signage
  • 200+ metre long platforms
  • Accessible by lifts
  • Step-free from platform to street
  • Improvements to the area around the station in partnership with London Borough of Havering


  • A train every 5 minutes at peak times in central London
  • Walk-through carriages
  • Space for 1,500 people
  • Air-conditioning
  • CCTV, WiFi and live travel information
  • Environmentally friendly  


  • Lifts to be installed to Platforms 3, 4 and 5 as part of Romford ticket office refurbishment works – programme for completion currently under review
  • Lifts for Platforms 1 and 2 are  currently under development for a new southern entrance for the station


In May 2015, TfL took over the operation of the stopping services from Romford station. New TfL Rail trains are being gradually introduced between Shenfield and Liverpool Street.

When the full route opens, passengers will be able to travel through central London without having to change trains.

At peak times 12 Elizabeth line services an hour will run between Shenfield and central London, calling at all stations. An additional four trains an hour will run between Gidea Park and Liverpool Street main line station, westwards in the morning peak and eastwards in the evening peak.

You can take some types of bikes on some of TfL Rail services. To find out which these are, see TfL's user guide or use the advanced options in Cycle Journey Planner.

Contact us

If you have queries about the work taking place please contact Network Rail, which is delivering the Crossrail upgrades: