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Whitechapel Station

Whitechapel Station

Located in a rich and culturally diverse area, Whitechapel station is an important interchange for both the Hammersmith & City and District lines and London Overground. The new Elizabeth line station weaves between the existing transport services with an elevated station concourse which acts as a bridge improving community links.

Access to all interchange services is from a spacious new ticket hall sitting on a bridge above the Victorian railway. Entry to the station is through the refurbished original entrance on Whitechapel Road. To improve connectivity to the surrounding area a new second entrance has been provided at the northern end of the station.

The new station concourse sweeps from Whitechapel Road over the east-west Underground lines and above the north-south Overground lines before dipping under the road bridge at Durward Street. It continues along the course of the railway cutting connecting to escalators and lifts which descend to the new Elizabeth platforms, accessible once the Elizabeth line launches in the first half of 2022.

The raised concourse perches on steel struts, resting on the brick arches of the Overground cutting. It floats in the space, allowing daylight down to the Overground platforms. Its green roof, topped with sedum plants, dips down under a new bridge connecting it to Durward Street, and provides several environmental benefits including improvements to air quality, noise and storm water attenuation, conservation and biodiversity.

Natural light and fresh air from the station concourse creates a calm, open, brightly-lit environment. A new entrance on Durward Street provides a new pedestrian link to Whitechapel Road during station opening hours. 

Escalators down to the Elizabeth line platform at the northern end are placed in a diagonal slice through the Durward Street shaft building.

All this is mostly hidden from view externally, behind the existing refurbished modest Victorian station frontage on the Whitechapel Road, where a widened stone-paved footway makes a forecourt, with a new concourse behind it.

In addition to the station improvements, Crossrail has worked with the London Borough of Tower Hamlets on improvements to the area around the station including a landscaped public square and cycle parking to the north, which will replace what was a surface car park.

To the west, Court Street has been made vehicle-fee and has benefitted from improvements to pavements, lighting, and the installation of CCTV. To the south, the widened pavement on Whitechapel Road now links across to the Royal London Hospital and its development.


  • Step-free from street to platform
  • Mined-station
  • 30m below ground
  • 240m passenger platform length
  • 99,000 passengers per day on the Elizabeth line (peak)
  • 24 trains per hour (peak, each way)
  • Interchange: District, Hammersmith & City, London Overground


Learn more about how the station has been designed to provide easier passenger journeys and connect communities in this video with Peter Jenkins from BDP and Sam Wylie from Crossrail.

Download our Whitechapel station profile here.

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When the full route opens, an Elizabeth line service every two and a half minutes at peak time will allow passengers to travel all the way through to Paddington, Heathrow or Reading in the west and Shenfield or Abbey Wood in the east.